Privacy Policy
Your data protection and privacy rights
Last updated: March 2025
Introduction and Overview
selynquarivo is committed to protecting your personal information and respecting your privacy rights. This privacy policy explains how we collect, use, store, and protect your information when you visit our website at selynquarivo.org or use our liquidity and solvency analysis services.
We operate under South African data protection laws, including the Protection of Personal Information Act (POPIA), and maintain international standards for data security. This policy applies to all users of our platform, whether you're browsing our educational content or enrolled in our financial analysis programs.
Key Point: We never sell your personal data to third parties. Your information is used solely to provide you with better educational services and improve your learning experience with our financial analysis tools.
Information We Collect
We collect different types of information to provide and improve our services. Here's what we gather and why:
Personal Identification
Name, email address, phone number, and postal address when you register for our programs or contact us for support.
Educational Progress
Learning progress, course completions, quiz results, and interaction with our liquidity analysis tools to track your development.
Technical Information
IP address, browser type, device information, and website usage patterns to ensure optimal platform performance.
Communication Records
Support tickets, feedback submissions, and correspondence to provide better customer service and platform improvements.
We collect this information through various methods including direct input forms, automatic data collection through cookies, and third-party integration with educational tools. All collection happens transparently - you'll always know when we're gathering your information.
How We Use Your Information
Your data serves specific purposes that directly benefit your experience with selynquarivo. We're transparent about every use:
- Delivering educational content and tracking your progress through our solvency analysis courses
- Sending important updates about your enrollment, new course materials, and platform changes
- Providing technical support and responding to your questions about our financial analysis tools
- Improving our platform based on usage patterns and user feedback
- Ensuring platform security and preventing unauthorized access to educational materials
- Meeting legal compliance requirements under South African and international regulations
- Personalizing your learning experience with relevant course recommendations
We never use your information for purposes beyond what's outlined here without explicitly asking for your consent. Marketing communications are always optional, and you can unsubscribe at any time.
Data Sharing and Third Parties
selynquarivo works with carefully selected partners to deliver our services, but we maintain strict control over how your data is handled:
Service Providers We Work With:
- Email service providers for course notifications and educational updates
- Cloud hosting services to ensure reliable access to our learning platform
- Payment processors for secure handling of course enrollment fees
- Analytics services to understand how users interact with our educational content
All third-party partners are bound by strict data protection agreements. They can only use your information for the specific services they provide to us - never for their own marketing or other purposes. We regularly audit these relationships to ensure compliance.
We may disclose personal information if required by South African law, court order, or to protect the rights and safety of selynquarivo users. In such cases, we'll notify you unless legally prohibited from doing so.
Your Privacy Rights
Under South African privacy law and our commitment to transparency, you have several important rights regarding your personal information:
Access Your Data
Request a copy of all personal information we hold about you, including learning progress and account details.
Correct Information
Update or correct any inaccurate personal information in your account at any time.
Delete Your Account
Request complete deletion of your account and associated data, subject to legal retention requirements.
Limit Processing
Restrict how we use your information while maintaining your access to essential platform features.
To exercise any of these rights, contact us at info@selynquarivo.org with your request. We'll respond within 30 days and verify your identity before processing any changes. There's no fee for reasonable requests, though we may charge for excessive or repetitive requests.
Data Security and Protection
We take data security seriously and implement multiple layers of protection for your information:
- SSL encryption for all data transmission between your device and our servers
- Regular security audits and penetration testing of our systems
- Access controls ensuring only authorized personnel can view personal information
- Secure data centers with physical security measures and backup systems
- Employee training on data protection best practices and privacy regulations
- Incident response procedures to quickly address any potential security issues
While we implement industry-standard security measures, no system is completely immune to threats. We continuously monitor and update our security practices to stay ahead of emerging risks. In the unlikely event of a data breach, we'll notify affected users and relevant authorities as required by law.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and meet legal obligations. Here's our retention schedule:
You can request earlier deletion of your account at any time. We'll honor these requests except where we're legally required to retain certain information for tax, audit, or regulatory purposes.
International Data Transfers
selynquarivo primarily processes data within South Africa, but some of our service providers operate internationally. When we transfer data outside South Africa, we ensure appropriate safeguards are in place:
- Contracts with international providers include data protection clauses meeting South African standards
- Cloud services are located in countries with adequate data protection laws
- Regular compliance monitoring of international partners and their data handling practices
- Limited transfers only for essential services like platform hosting and email delivery
We maintain records of all international data transfers and can provide details upon request. Your data never leaves our control - it's always subject to the protections outlined in this policy regardless of where it's processed.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience and understand how you interact with our platform:
Types of Cookies We Use:
- Essential Cookies: Required for basic site functionality, login, and security
- Performance Cookies: Help us understand which features are most useful to learners
- Preference Cookies: Remember your settings and personalize your experience
You can control cookie settings through your browser, but disabling essential cookies may limit some platform features. We don't use tracking cookies for advertising purposes - our focus is purely on improving the educational experience.
Children's Privacy
selynquarivo's financial analysis courses are designed for adults and professionals. We don't knowingly collect personal information from anyone under 18 years old. If we discover we've collected information from a minor, we'll delete it immediately.
Parents or guardians who believe we may have collected information from their child should contact us immediately at info@selynquarivo.org. We take child privacy seriously and will investigate and respond to any concerns promptly.
Policy Updates
We review and update this privacy policy annually or when significant changes occur to our data practices. When updates are made, we'll notify all users through email and display a notice on our platform.
Significant changes that affect how we use your personal information will require your explicit consent before taking effect. Minor updates for clarity or legal compliance may take effect immediately, but we'll always inform you of what's changed.
Previous versions of our privacy policy are available upon request, so you can track how our data practices have evolved over time.
Contact Us About Privacy
Questions about this privacy policy or how we handle your data?
Email: info@selynquarivo.org
Phone: +27 33 396 2990
Address: 16 Birkholtz Ave, Witbank, Emalahleni, 1039, South Africa
We typically respond to privacy inquiries within 2 business days.